Privacy Policy

Last updated: 25 June 2026

Introduction

This Privacy Policy explains how rustic-marsh collects, uses, and protects your personal information when you use our website or services.

Information We Collect

We collect information you provide directly when submitting quote requests or contacting us, including:

• Full name and email address
• Company name and business details
• Order specifications and quantity requirements
• Correspondence history and communication preferences

How We Use Your Information

Your information is used exclusively for:

• Processing and responding to quote requests
• Communicating about your orders and projects
• Improving our services based on feedback
• Maintaining business records for accounting purposes

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is stored on secure servers located within the United Kingdom.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared only with:

• Production partners necessary to fulfill your orders
• Payment processors for transaction completion
• Legal authorities when required by law

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data held by us
• Request correction of inaccurate information
• Request deletion of your data
• Object to processing of your personal information
• Request restriction of processing
• Data portability

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. See our Cookies Policy for detailed information.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Quote requests and correspondence are typically retained for seven years for business record purposes.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective upon posting to this page. We encourage you to review this policy regularly.

Contact Information

For questions about this Privacy Policy or to exercise your data protection rights, contact us at [email protected]